Contact

Email

Write to hello@photopsd.app. Plain text is fine; no form is required, and nothing about your files needs to be attached.

What to include

For a bug:

• What you did, step by step, starting from “opened the editor”.
• What you expected, and what happened instead.
• Browser and version (chrome://version), plus whether chrome://gpu reports WebGPU as enabled.
• The file type and roughly its dimensions and layer count. Do not send the file itself unless asked — a description usually identifies the cause.

For a content correction:

• The URL of the page and the sentence you believe is wrong.
• The source that supports your version, if it is a factual claim.

For licensing questions:

• Which licence file you are looking at (/editor/LICENSE-MIT, /editor/LICENSE-APACHE, /editor/NOTICE, /editor/ATTRIBUTION.md).
• Whether your use is internal, redistributed, or commercial.

What we cannot help with

• Recovering a document that was closed without exporting. Nothing is stored, so there is nothing to recover.
• Editing files on your behalf. The editor runs locally; there is no server-side processing to trigger.
• Adobe products, accounts or licences.

Response time

Usually within a few days. There is no support contract and no guaranteed response time; messages that include a reproduction tend to get answered first.